If AI Makes the Mistake, Who Actually Failed?
A reflection on responsibility, governance and why delegating work to AI does not remove human accountability.
I have been spending a considerable amount of time exploring what artificial intelligence can do, particularly when it comes to developing software and running projects with less human involvement.
Naturally, I want these systems to become more capable. I want them to work independently, make progress without constant supervision, and solve problems that would otherwise require a team of people.
But there's a question I keep coming back to.
If an AI system makes a serious mistake, who is actually responsible?
The AI that carried out the instruction? The person who gave it the instruction? Or the person who allowed it to operate without sufficient safeguards?
I don't think the answer is as straightforward as blaming the technology.
There's an old saying in computing: garbage in, garbage out. I've always found that principle useful. If we start with incomplete information, poor instructions or assumptions that haven't been questioned, we shouldn't be surprised when the outcome is disappointing.
What interests me is that AI introduces another layer to this problem.
Unlike traditional software, increasingly capable AI systems can interpret instructions, make decisions, and determine how to approach a task. That is precisely why we want to use them.
But that also raises the standard of responsibility.
When I'm working on a project, I don't want us to start building simply because we have an idea and the tools to execute it. I want to understand what we're building, why it matters, what assumptions we're making, and how we'll know whether the result is correct.
That sometimes means slowing down before we start.
Not because I'm against speed. Quite the opposite. I want development to move as quickly as reasonably possible.
But I see little value in completing something quickly if we later discover that we were solving the wrong problem.
This is where governance becomes important to me.
I don't see governance as a collection of documents prepared to satisfy an auditor. Good governance should influence the actual decisions being made. It should tell us what needs verification, when an AI system can proceed independently, and when it must stop and ask for human judgment.
There also needs to be a clear distinction between what we know, what we believe is likely, and what we're merely assuming.
Those distinctions are easy to overlook when an AI response sounds confident.
A convincing explanation isn't the same as evidence.
And a completed task isn't necessarily a correctly completed task.
I believe the future will involve increasingly autonomous systems. I'm actively interested in exploring that possibility.
But the greater their freedom to act, the more important it becomes to understand how their decisions are governed.
Ultimately, I don't think responsibility disappears when we delegate a task to a machine.
It changes how we need to exercise that responsibility.
And perhaps that's the more interesting challenge: not just teaching machines to do more, but learning how to remain accountable for what we allow them to do.